Launch of new I.T support service for Veterans

Posted: 20/03/2017 | Scottish War Blinded

A new project supporting veterans with technology at home has been launched by Scottish War Blinded. 

This new free service brings the expertise and knowledge of our I.T instructor into the homes of veterans across Scotland.  

Brian Wilson, the I.T instructor at the Linburn Centre now offers a free one-to-one remote access support service for computer or technology questions and issues.

The service can offers remote support by connecting to veterans' computer, tablet or smart phone. Brian can then access your computer with a totally secure one time connection to whilst on the phone to work on the issue with you. 

Brian is also available to offer guidance on the phone on the range of assistive technology designed for those with sight loss.

He can advise on purchasing new assistive software and what would suit your needs, and can help you set up new software and get started.

Brian commented ‘I’m delighted to now offer this new service on behalf of Scottish War Blinded – I’d like to help more people get connected online, as it can make such a difference to people who are missing out on all the benefits of getting the most out of all that technology can offer to people with sight loss.’

Even if someone is a complete beginner when it comes to digital technology, Brian’s straightforward training using jargon free terms will get you enjoying all the advantages of the internet.  

Ronnie Morrison, of Glasgow has been the first member to try out this new remote access service, and commented:

‘It was very reassuring to know that the remote support service offered by Scottish War Blinded is secure and wouldn’t make my computer vulnerable. Having lost my sight, my dependence on technology to stay independent has increased and to know there is support at the end of the phone, without having to travel to the centre, is so beneficial. Brian helped me initially set up my iPlayer and is now helping me with more complicated issues on my website.

Whatever level of computer literacy you have, whether you have got stuck with setting up emails or are developing your own website I know that Brian will be able to help get you connected.’

How to book a free support slot:

Call: 0131 229 1456 – Monday to Friday to book a slot/request a call back - or Monday – Thursday between 2 – 3pm to speak direct to Brian

By email: brian.wilson@scottishwarblinded.org