Telephone Befriender (Paisley)

How To Apply

Download the volunteer role description below.

Apply online

Complete our online application form:

Apply online

Apply by post or email

Download and complete the application form and equal opportunities form below and return to or post to:

Royal Blind
50 Gillespie Crescent
Edinburgh, EH10 4JB

Alternative Formats

To request recruitment documents in an alternative format, please email

Location: Greater Glasgow

Support and supervision from: Centre Officer

Time Commitment (Hours): One day per week, approx. 10am to 2pm.

Contact Phone: 0131 446 3154

Closing Date: 01/06/2020

Job Summary

It’s good to talk! If you love a relaxed, friendly chat on the phone and if the idea of doing this whilst also making a genuine impact as a volunteer sounds too good to be true … read on.

Our members tell us that their regular visits to our activities centre are a real highlight for them, and often even a lifeline. Sometimes however, for various reasons such as illness they are not able to visit for a period of time, and can slip into isolation and loneliness.

We need a friendly and naturally chatty centre-based volunteer who can check in regularly with our absent members by phone, take some time to make sure they are doing OK, and fill them in with all the latest gossip at Hawkhead. You will never be cold calling, there’s no pressure and nothing to sell. We will only ask you to call signed-up Scottish War Blinded members who we know will be only too happy to hear from you.

As a volunteer, you will get to know inspiring people, gain valuable experiences, and help us to change the lives of those who have served their country.

What does Scottish War Blinded do?

Scottish War Blinded provides free support to veterans living with significant sight loss across Scotland, and is here to help all veterans regain independence after sight loss.

By giving a little of your time and by sharing your skills, you will be part of one of Scotland’s leading veterans’ charities.

What team will you be supporting and what do they do?

The Hawkhead Centre is for ex-forces men and women with sight loss, irrespective of cause. It is an activity hub for men and women of all ages and abilities, and is open to members free of any costs. The centre is in a rural estate, set within its own extensive and stunning gardens.

People tell us that spending time at the centre has transformed their lives. Veterans with similar life experiences can meet and build bonds over the shared experience of sight loss. The members who attend the centre are offered a wide range of activities both within the centre and in the community.

Volunteers should meet the following essential criteria

  1. A warm, friendly and naturally chatty personality; someone who finds it easy to put people at ease.
  2. Good listening skills with the ability to offer emotional support if required
  3. A commitment to demonstrating Scottish War Blinded values of being approachable, forward thinking, professional, positive, empowering and sector leading.

Support for volunteers

  • Structured induction and training
  • Ongoing support and supervision from your named key staff member
  • Regular check-ins with our Volunteer Development Manager
  • Access to further training
  • Travel expenses


If you are interested in applying for this position, please complete our online application.

For more information, please email or call 0131 446 3154